Privacy Policy

Last updated :  01-03-2025

1. Introduction

Cabrita Crew is committed to protecting the privacy of NDIS participants, their families, and our stakeholders. We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the NDIS Act 2013 (Cth) to ensure the highest level of confidentiality and security.
By using our website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

2. What We Collect

We collect personal and sensitive information necessary to provide NDIS services, including:

Name, contact details, and address

NDIS participant details and support needs

Health and medical information (where required)

Payment and billing information

Communication records and preferences

Website usage data (e.g., cookies, IP addresses)

3. Why We Collect Your Information

We use personal information to:

Provide NDIS plan management, support coordination, and other services

Communicate with participants, families, and caregivers

Process invoices and manage NDIS funding

Improve our website, services, and compliance efforts

Meet legal and regulatory obligations

4. How We Protect Your Information

We do not sell or share your data for marketing purposes.

Personal data is stored securely with restricted access.

We implement encryption, secure networks, and other safeguards to prevent unauthorized access.

5. Sharing & Disclosing Information

We may share your information only when necessary:

With NDIS agencies and providers for service coordination

With healthcare professionals involved in your care

When required by law or for compliance purposes

With your consent, where applicable

6. Your Rights & Choices

You have the right to:

Access and update your personal information

Request corrections to inaccurate data

Withdraw consent for certain data uses

Opt out of marketing communications

7. Contact Us

For privacy inquiries or requests, contact us at:

Email: [Insert Contact Email]

Address: [Insert Business Address]